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CONSURAE PERSPECTIVE

Before the automation, understand the process.

Start with a repeated task and a clear definition of a useful result.

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Map the work

Record the trigger, information required, decisions made and systems involved. Include exceptions and the person responsible for resolving them.

Keep review where it matters

Choose where a person needs to check an output or approve an action. Access permissions and failure handling belong in the workflow design.

Measure a small pilot

Compare manual steps, completion time and error handling before and after a limited trial. Expand only when the workflow is reliable and the team can operate it.

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